Research reported in
the Guardian suggests that people are more likely to lie in emails than in other forms of communication.
Effective business writing means being concise, accurate and clear.
When you come back to the office to find ten or more emails waiting for you, which ones do you deal with first?
The written minutes of a meeting are a meeting report that is sent after the meeting, and include a report of what was said and decided during the meeting. The minutes contain the date of the meeting, as well as the initials and names of the people who attended. You can write the term "apologies for absence were received from..." to say which people didn't come to the meeting.
Writing effectively means your message is unambiguous and your reader knows what to do next. Effective business writing is clear, concise and courteous.
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Use these business writing tips to make sure you write accurately and clearly, and minimise the chance of misunderstandings.
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Emails are generally shorter than letters. As they are often written quickly, in response to a request or question, they may contain only a few lines. Informal English, abbreviations, and absence of standard salutations are common when you write emails.
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If you write to people around the world, it's easy to forget that not everyone knows the dates of your national holidays. You can avoid making your reader scratch his or her head in confusion by writing the exact date.
Being able to write clearly so that your reader understands you immediately is a difficult writing skill to acquire. There are some things that can help you get your message across easily: planning what you want to say before you write means you can avoid unnecessary repetition of ideas; and eliminating technical words and jargon (unless you are writing to someone who is familiar with them) is also a good idea.