theEnglishWeb.com - business writing and more
Home Business English Articles Doing Business English Blog
Business English Blog » Writing skills »

How to start and end a business English letter or email

A common mistake in ending an email is to write “Bye” or “Bye Bye”. As this is not a standard way of ending business emails, it makes your writing look unprofessional. Here are some widely used phrases for starting and ending correspondence in British English.

1. Formal letter of application (for a job)

Dear Sir / Madam

I am writing to apply for …….

End:

I look forward to hearing from you
Yours faithfully

2. Formal business correspondence (for example: letter of enquiry)

Dear Mr Smith (Dear Ms Smith)

I am writing to enquire about your prices

End:

An early reply would be appreciated / I look forward to hearing from you at your earliest convenience.

Yours sincerely

3. Formal letter of reference

To whom it may concern

I write with reference to Ms Smith…

End

Yours faithfully

4. Business email – friendly

Dear (+ first name)

Just a quick note to remind you about

End

Best wishes / Kind regards

5. In-company email request

(no salutation)

Could you…….

End

Thanks / Cheers

Share:
  • E-mail this story to a friend!
  • LinkedIn
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • TwitThis
  • StumbleUpon
  • Bitacoras.com
  • Netvouz
  • Tumblr
  • YahooMyWeb
  • Digg
You can improve your business English writing with our Business English writing ebooks

15 Comments

Salah, November 17th 2007

Your subject is very important especially since most people often use emails and official letters.

João Palma, April 11th 2008

I work in an office and normally i have to send correspondence daily to our clients and i need more example.

mare, August 7th 2008

A very easy solution. Thanks.

Roxana Bertha, September 25th 2008

Very useful, thanks.

oscar, February 1st 2009

thanks, it was usefull!!

George, February 4th 2009

How would you begin a business email if you didn't know the name of the person (not in your own company) you were writing to? 'Dear Sir'Madam' is good for *letters* but to me, as a native Englsh speaker, it looks really odd in an email…
Any ideas?
Cheers
George

Clare, February 4th 2009

I agree. If you don't know the name of the person, you could always omit the greeting altogether, and just start with the message of your email.

But it also depends on the purpose of your email. In some cases, it might be a good idea to find out who you are writing to. For example, if you were writing to ask a favour, or to apply for a job, knowing the name would look better.

M. Azam Khan, February 28th 2009

Could you please help me in writing an email to client for payment recoveries (Please note that Payment advices have already been sent to client)

Clare, March 1st 2009

We regret to inform you that despite numerous requests for payment, your account is still outstanding. We now have no other option but to take legal steps to recover payment. Unless we receive payment of (amount) from you within the next ten days (or give the specific date) we will be placing this matter in the hands of our lawyer.

Julian, April 13th 2009

Thank you for a very useful, quick and easy to find solution.
I was formally taught all this stuff but it's along time ago now.

Yours, err…, faith, best, oh bugger!

Cheers mate!!

Cheers mate.

sweta, April 23rd 2009

Hi
it's relay very good and helpful to others like us who just start career.
I want more example for latter writing
Thanks

Jude, May 19th 2009

I was writing a letter of reference and had no idea what to write at the end! Thanks for this advice. I'll be sure to remember everything on here as i have forgetten almost everything we were taught in school!

Cheers

aapy, May 23rd 2009

its really amaizing……….
It will help every one who wanna sent formal letters, it gives a letter writing format in a nutshell

Milton, June 18th 2009

That piece asking for payment of outstanding balance is fantastic. What about when you want to give kudos for a wonderful business relationship?

Joao Fonseca, July 2nd 2009

Thank you ever so much, this is very cool in particular to me who has no idea in how to star and finish a formal letter either by email or in Word processor. they just outstanding.

Add your comment or tip