Writing a condolence message

If you do business with people affected by national catastrophes, write an email – or even a letter – to show your condolences and support. It can be difficult to know what to write to colleagues and clients when there's a major disaster, but showing that you are "human" and that you care is a gesture which is always appreciated.

Here's a sample condolence letter or email that you could write:

We were very sorry /saddened / devastated to hear of the (recent earthquake) and hope that you have not been directly affected. Please let us know if there is anything we can do to help.

You are all very much in our thoughts.

Best wishes

(your name)