What you learn from this business writing course

Section 1 – Objectives

Why you must think about your objectives as well as your reader.

Ways of writing your objectives.

Section 2 – Planning

Why it is important to write a plan.

A step by step guide to writing a plan; tips for deciding paragraph length.

Section 3 – Linking

Linking: why linking devices help your reader understand you.

Giving examples; giving additional information; giving a reason; giving results; contrasting ideas; sequencing ideas; summarising ideas; other referencing expressions.

Section 4 – Writing clearly

Guidelines for writing clearly and concisely.

Avoiding jargon.

Ten rules for writing easily understood English.

Section 5 – Style

Writing with the correct level of formality.

Style factors: Active or passive; contractions and pronouns; sentence length; punctuation and vocabulary.

How to choose vocabulary.

A list of formal / informal equivalents.

Keeping style consistent.

Using a range of vocabulary. Alternatives to common words used in business writing.

Avoiding style mistakes.

Assignment. Writing two texts in two different styles.

Section 6 – Tone

The importance of achieving the right "voice" with the reader.

Avoiding typical mistakes that make writing appear rude.

Why modal verbs are useful in achieving the right tone; using modals in specific contexts.

Other ways of achieving politeness and tips for writing politely.

Assignment – tone. Keeping polite under pressure: writing a series of assignments in which the tone changes.

Section 7 – Grammar

Adjectives and adverbs.

Using articles; much, many, a little and a few.

Referencing.

Conditionals. Common mistakes; usage notes for using the zero, first, second, third and mixed conditionals; using should, could, would and might.

Modal verbs: creating concise and diplomatic writing.

Usage and grammar notes for modal verbs: grammar rules; modals in the past.

The passive. Common mistakes; how and when to use the passive.

Prepositions of time.

Verbs and prepositions.

Adjectives and prepositions.

Nouns and prepositions / Miscellaneous. Differences between American and British use of prepositions; native speaker errors.

Relative clauses.

Tense and aspect: choosing the correct tense; how aspect combines with time.

Usage notes and examples for all tenses: present simple and continuous; state verbs that can be used in the continuous form; Past simple and continuous; Present perfect simple and continuous; Past perfect simple and continuous; Future forms.

Reported speech. Tense changes; reporting modals; reporting questions; other changes.

Gerunds. What gerunds are and when to use them.

Infinitives. The various types of infinitives and when they are used.

Verbs followed by gerunds and infinitives: verbs that can be followed by either – with or without a difference in meaning.

Other verb patterns; using suggest, propose and recommend.

Word order – position. Basic word order; word order of adverbs and referencing expressions; word order in passives; word order of questions.

Word order – focus. Referencing and explanatory phrases; new information.

Other grammatical problems. Usage notes for so / such; some / any; few / little; much / many; both / either / neither.

Section 8 – Punctuation

Common mistakes and usage notes for capital letters; comma; full stop; colon; semi-colon; apostrophe; hyphen; dash; bracket; quotation marks; question marks; exclamation marks; dots; slashes; ditto marks; underscores; the at sign; bullet points and asterisks.

Punctuation – sentence length. Avoiding over-long sentences.

Section 9 – Layout

Information layout and structure. Identifying and avoiding layout problems.

Structure of letters: standard layout in letters; writing the date.

Differences between letters and emails.

Structure of emails: standard layout; the different elements that an email might contain.

Planning reports: step-by-step advice.

Structure of reports – layout. Numbering and using bullet points.

The sections of a report.

Structure of a CV – format. What information to include and how to organise it; different CV styles.

Structure of a covering letter. Examples of what to include or not include in a covering letter.

Section 10 – Expressions

Conventions: correct salutations; punctuation and titles.

Starting correspondence: making reference to a previous contact or correspondence.

Stating your objective.

Different ways to end correspondence; usage notes on "look forward to", "recommend", "grateful" and "appreciate".

Other useful expressions for giving instructions, making offers, inviting, expressing importance etc; usage note on "likely".

Letter writing assignment. Assignment to write a letter on a given theme.

Language of emails. Conventions of writing emails: starting and finishing, punctuation and the use of abbreviations.

Language of emails – writing concisely.

Language of reports. Guidelines on writing clearly and objectively; useful verbs for writing in the third person.

Language of CVs: tailoriing a CV to the key words in a job advertisement.

Language of CVs – concise and powerful language. Keeping your CV brief and using words that emphasise achievement.

Your covering letter: the aim of a covering letter; using key words; language choice and style.

Guidelines for writing successful CVs and covering letters.

Assignment – CV. Assignment to write your own CV and covering letter.