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Doing Business in English

You're reading the Speaking skills section of the Business English Blog. You can find more help with business English in our other blog categories:
Business culture
Business vocabulary
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Speaking skills
Writing skills

Using humour


In a recent article, a man wrote how he had agreed to give some lectures on art, and was asked to include some humour. As he isn't a funny man, he decided to take a course in comedy. Over the course, he learnt about the different types of humour, and how to be funny. And his conclusion? "I will never resort to Powerpoint in a lecture again. I will always talk to, and not at, audiences."

Neutral accent


A recent article from the India Times reports on how business outsourcing companies in India are training their staff in accent neutralisation.


You look lovely!


How often do you pay your colleagues a compliment? We all like to receive positive comments about how we look, but how you do it is important. To avoid any possibility that you are making someone feel uncomfortable, men should only compliment men, and women should stick to complimenting other women.

Making requests


Here are some useful ways you can use to ask people to do things for you. Using the modal verbs could, can, will and would will make what you say polite as well as concise.

Cheers!


We use the word "Cheers!" when we toast each other. For example, in a pub when everyone has their drink, someone will say "Cheers!"

I'm sorry, but you can't


How can you tell someone that they are not allowed to do something? Pity whoever it was that had to tell the Portuguese prime minister that smoking on an aircraft contravened his own law banning smoking in public places. (The PM explained that he didn't think he was breaking the law as there was a curtain separating the first-class section of the aeroplane.)

It's not acceptable


How can you politely say that you find something unacceptable if other people in your office are happy with it?


Ending a phone conversation


This blog post was inspired by a question I received on the forum of our sister site, www.english-at-home.com

How was your day off?


If you've just come back to work after a public holiday, or if your colleague has had a day off, it's considered friendly to talk about the holiday.

Refusing offers of help


If someone offers to do something for you, how can you refuse? Just saying "No" is likely to offend the person making the offer. Here are some ways to politely refuse an offer.
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