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Doing Business in English

The first conversation


Imagine you're meeting someone for the first time, and you want to get to know them better. The type of questions you ask are important, as English speakers tend to be indirect, rather than direct. The following questions, although grammatically accurate, would sound too direct for a first conversation:

Nice to meet you!


What do you say when someone introduces you? Here are some phrases you can use in informal, neutral and formal situations.


Going to a dinner party


If you're going to someone's house for dinner, it's polite to take a gift. But what is appropriate in the UK?

Introducing people


There are a range of ways to introduce people, in both formal and informal situations. Here are some common phrases you can use:

Making company visitors feel comfortable


It’s important to show hospitality to visitors to your company. An easy way to do this is to offer them something to drink when they first arrive, and then to make sure there are regular coffee or tea breaks during a meeting.

That would be lovely, thank you.


Responding politely to invitations (whether accepting or turning them down) is important in work situations.

Three simple ways to make a good impression


Meeting an English-speaking person for the first time is your opportunity to make a good impression. You hope that the person will think that you're polite and a person with whom he or she can do business. So what can you do (or say) to give that impression? If it's true that we form an opinion of a person in the first minute of meeting - and plenty of research seems to agree - these three tips will help you make a great impression in English-speaking business culture.
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