Business Writing Skills


Business email writing


Sometimes the first sentence of a business email is the most difficult to write, but once you get going, the rest of the email is much easier.

Business letter writing: Mrs, Miss or Ms?


How should you address a woman when you write a letter to her? Will she be offended if you write "Dear Madam" or "Dear Mrs + surname"? Over the last few years, there have been some changes in standard greetings, and here are some general guidelines to help you avoid accidentally insulting anyone.


Common writing mistakes


A recent newspaper article has highlighted the writing mistakes of students from a British university.

How to Start and End a Business Letter or Email


A common mistake in ending an email is to write "Bye" or "Bye Bye".