Sometimes the first sentence of a business email is the most difficult to write, but once you get going, the rest of the email is much easier.
How should you address a woman when you write a letter to her? Will she be offended if you write "Dear Madam" or "Dear Mrs + surname"? Over the last few years, there have been some changes in standard greetings, and here are some general guidelines to help you avoid accidentally insulting anyone.
A recent newspaper article has highlighted the writing mistakes of students from a British university.
A common mistake in ending an email is to write "Bye" or "Bye Bye".